Someone who answers when the site breaks, and reads the numbers when it doesn't.
A Care Plan is the month-after layer for something I built: a Site Rebuild, a Lead System, an Agent Build, or Kingpost. It is offered on launch day, runs month to month with thirty days notice. Most clients take Lead.
The site stays up, fast and current.
- Hosting, SSL, backups and uptime monitoring
- Security and dependency updates
- Up to two hours of edits a month
- Quarterly speed and search check
- Same-week turnaround on requests
Host, plus the lead system tuned every month.
- Everything in Host
- Lead System monitoring and tuning
- Monthly report: leads and response times
- Up to five hours of edits and automations
Lead, plus Kingpost and a monthly working session.
- Everything in Lead
- Kingpost ops dashboard: jobs, quotes to invoices, job costs, crew, cash
- Monthly sixty-minute working session with the owner
- Up to ten hours of build time a month
- Priority scheduling for new builds
What each plan includes.
| Included | Host $600 / mo | Lead $1,500 / mo | Ops $2,500 / mo |
|---|---|---|---|
| Hosting, SSL, backups, uptime monitoring | |||
| Security and dependency updates | |||
| Quarterly speed and search check | |||
| Edits and small builds each month | 2 hrs | 5 hrs | 10 hrs |
| Turnaround on requests | Same week | 48 hours | Next business day |
| Lead System monitoring and tuning | · | ||
| Monthly report: leads and response times | · | ||
| Kingpost ops dashboard for your team | · | · | |
| Monthly sixty-minute working session | · | · | |
| Priority scheduling on new builds | · | · |
The fine print, in plain words.
What counts as an edit?
Anything that takes under the hour block: new photos, a price change, a new service section, a seasonal banner, a new team member. Bigger things like a new page set or a new integration get a small fixed quote.
Can I switch tiers?
Any month. Most clients start on Lead when the Lead System launches and move to Ops when they want the office visible every Monday.
What if I don't use my hours?
They don't roll over, but the quarterly check and the monitoring happen whether you ask or not. The plan exists so the site never goes stale, not to bank hours.
Do I have to be a rebuild client?
No. If you have a site I didn't build, I'll run the full audit first, fix what's wrong at a fixed price, then put it on Host or Lead.